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–  AB1 CD Issues  –

Owners of the the v1.x CD for the Army Builder® brand roster construction tool will be able to use them with V2.x without any restrictions. However, there are a few limitations on the "intelligence" of the V1.x CDs that could lead to some confusion for users. The potential issues and how to resolve them are outlined below. Please note that these problems do not exist with the V2.x CDs.

1.

Installing V2.x On a New Machine

 

If you are installing V2.x on a new computer, you MUST install Army Builder from the V1.x CD BEFORE you install V2.x. This ensures that Army Builder will recognize the CD properly when you install V2.x. Otherwise, the CD will not be found when you launch the product.
If you happen to forget this step, you do NOT need to un-install everything to get it to work again. Instead, please follow the instructions for handling when a CD is no longer found (below).

2.

Upgrading an Existing V1.x Installation

 

Upgrading an existing V1.x installation to V2.x should simply require that you download and install V2.x over your existing copy of V1.x. Just to be sure that everything should proceed properly, launch V1.x once before you install V2.x. If the CD is found and you are able to run without restriction, then installing V2.x should continue to recognize the CD normally.

3.

Using the V1.x CD with Multiple Login Accounts

 

Army Builder stores important information in the Registry - including whether to check and where to check for the CD. It does this on a per-user basis, so separate information is tracked for each login account. If you install the CD when logged in as User#1, Army Builder will only see that information when you are logged in as User#1. To ensure that the CD is recognized for each user, install from the CD while logged in as each desired user. Install Army Builder to the EXACT SAME LOCATION for each user. This should result in only the Registry information being duplicated for the additional login accounts, with all accounts otherwise sharing the exact same information. Once the CD is installed for each account, re-install the latest V2.x update appropriately. At this point, everything should work properly for all users.
Please note that this problem ONLY pertains to owners of the V1.x CDs. The V2.x CDs address this issue and automatically announce themselves to the computer properly.

4.

The CD Is Not Found After Previously Working

 

In certain cases, the V1.x CD will no longer be found by Army Builder after previously working. Usually, this occurs when you install a new hard drive or take some other action that changes the drive letter assigned to the CD-ROM drive on your computer. If this occurs, Army Builder can't find the CD where it thinks it should be, so it assumes you don't have the CD in the drive. Correcting this problem requires that you re-install from the CD so that it is again found by Army Builder. You do NOT need to un-install anything to correct the problem.
In certain cases, the V1.x CD will no longer be found by Army Builder after previously working. Usually, this occurs when you install a new hard drive or take some other action that changes the drive letter assigned to the CD-ROM drive on your computer. If this occurs, Army Builder can't find the CD where it thinks it should be, so it assumes you don't have the CD in the drive. Correcting this problem requires that you re-install from the CD so that it is again found by Army Builder. You do NOT need to un-install anything to correct the problem.
The steps involved in re-installing the CD version require that you first re-install the CD (to update the location) and then re-install the latest version of Army Builder over that (to get the latest version again). The exact steps are outlined below:

  1. Insert the V1.x CD into your computer.
  2. Click on the "Start" menu in the lower left corner of your screen.
  3. Click on "Run...".
  4. Click on the "Browse..." button. A standard Windows dialog will appear for selecting files.
  5. Navigate to the folder for your CD-ROM drive.
  6. Select the file "abldr14d.exe" or the equivalent. The exact name may differ slightly, depending on the version of Army Builder present on the CD. For example, owners of the V1.3 CD will have the file "abldr13a.exe".
  7. Click on the "Open" button in the "Browse" dialog or double-click on the file.
  8. Click on the "OK" button in the "Run" dialog. This will launch the installer from the CD.
  9. Accept all the defaults presented by the installer to install the CD version of Army Builder. This will ensure that the CD is now found properly.
  10. [Optional] As a check, you can launch Army Builder now and it should properly find the CD. However, you will be running an older version of the product, so only the Tutorial game system will be guaranteed to be usable at this time.
  11. Download the latest version of Army Builder from the web-site. Make a note of where you store this file on your computer.
  12. Install the latest version of Army Builder. This can be accomplished by following steps #2 through #9, except that this time you will specify the file you downloaded off the web-site. For example, the file will be named something like "abldr20a.exe". As above, be sure to accept all the defaults in the installer.
  13. At this point, you now have the latest version of Army Builder installed on your computer and your CD should be properly recognized. Launch Army Builder and confirm that you are no longer informed that you must run in demonstration mode.

If you have any problems with the above steps, please contact technical support for additional assistance.

5.

Managing the CD in Conjunction with Removable Drives

 

Army Builder V1.x CD installations must be handled carefully when you have a removable disk drive, such as a Syquest, Zip, or Jaz drive. When these removable drives are turned on/off, Windows automatically changes the drive letters assigned to the various disk drives on the system. This only affects the drives that appear AFTER the removable drive, although the CD drives typically ARE sequenced after the removable drive (so they are affected). Since the Army Builder relies on information in the Registry to know where to look for the CD, changing the drive letter of the CD drive results in Army Builder appearing to recognize the CD sporadically.

To ensure that Army Builder works reliably, make sure you boot the computer up with the removable drive always either attached/on or detached/off (your choice). This way, the drive letter of the CD drive will remain constant each time you bootup and Army Builder will reliably recognize the CD's presence.