Report a Bug with Hero Lab Online

This form allows you to quickly report bugs with Hero Lab Online to our developers. Once we receive your bug report, we’ll investigate it and get back to you via email within three (3) business days.

If you’d rather just send us an email, we’re always listening at

Please Note!

This form is for reporting bugs related to Hero Lab Online only. Please email for all other issues, such as product licensing issues. Using this form to submit queries that aren’t related to Hero Lab Online bugs may result in a delay with the response to your query.

If you have feature requests, suggestions, or questions about our products, you can email them to, or discuss them on our forums.

To report a bug, fill in the form below. All fields are required. Once submitted, please make sure you receive a confirmation email within 15 minutes (check your spam folder for an email from if you don’t see it soon).

Your Email Address:
Short Bug Description:

Full Bug Description:

(Please make sure your email address is correct before you continue!)


  • Hero Lab Online is once again... online! If you've already signed up, you now have Early Access to build your own N… ,
  • There will be a Hero Lab Online release tomorrow morning at 10am Pacific time and HLO is expected to be down for ap… ,
  • Forbidden Arcana for Shadowrun is available now in the Hero Lab Classic Store. ,